Privacy Policy
Management of personal information within high-performance data systems across Southeast Asia. Last updated 2026-03-17.
01. Information Collection
At Eastern Prime Data, we collect personal information necessary to deliver and optimize our analytics solutions. This collection occurs when you interact with our digital platforms, request technical documentation, or engage our consulting services.
Data categories include identifiers such as your name, corporate email address, and job title, alongside technical metadata including IP addresses and interaction logs with our data systems. We do not engage in automated collection of sensitive personal characteristics unless voluntarily provided during project scoping.
02. Processing Operations
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Service Delivery: Managing access to cloud-based analytics dashboards and regional data nodes.
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Technical Support: Responding to inquiries via +60 3 1000 0010 or official support tickets.
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System Optimization: Analyzing aggregate usage patterns to improve the latency of our Southeast Asian server clusters.
We process data based on legitimate business interests and the fulfillment of contractual obligations. We do not sell user data to third-party marketing entities.
03. Security Standards
Our security posture is built on an "assume breach" mentality. We utilize AES-256 encryption for data at rest and TLS 1.3 for all data in transit. Access to personal information within our data systems is strictly governed by the principle of least privilege.
Periodic audits are conducted by the Eastern Prime Data security team to ensure compliance with regional regulations, including the Malaysian Personal Data Protection Act (PDPA).
04. Individual Rights
Residents of Malaysia and neighboring jurisdictions are granted specific rights regarding their personal data. To exercise these rights, contact our Data Protection Officer at info@easternprimedata.digital.
Access & Rectification
Request a copy of your personal records and correct inaccuracies immediately.
Data Portability
Download your data in a structured, machine-readable format for transfer.
Deletion
Request the permanent removal of your information from our active records.
Objection
Restrict the processing of your data for specific analytics or research purposes.
Inquiries & Compliance
If you have questions regarding our privacy practices or how we architect our data systems for privacy-by-design, our compliance team is available.
info@easternprimedata.digital
Response within 24 business hours
KL 10, Kuala Lumpur, Malaysia
Mon-Fri: 9:00-18:00
© 2026 Eastern Prime Data. All operations governed by the laws of Malaysia.